FAQ

FAQ

Passes (2023 Edition)

Why do you only offer full passes this year?

The venue for this year gives us limited space. In order to provide you with a quality event, we can not offer party passes or otherwise discounted passes.


Are you offering group discounts this year?

Due to the limited amount of passes, we are not offering group discounts.


I won a free pass for an earlier Berlin Swing Revolution, but wasn't able to use it. Is it still valid for this year or any future year?

No, free passes we give out as prices are always tied to a specific year. If you cannot use it that year, the free pass expires. This is similar to you winning a concert ticket and not using it for the concert.


Can I come for just the party/competions/to watch the shows?

No, we have no additional space during the parties or competitions. We might offer a live stream to watch your friends compete from home.


Passes

I can't come to the event, can I get a refund?

All ticket sales are final, so there are no refunds. But you can transfer your ticket so someone else. Please check the terms on details for ticket transfers.


I won a free pass, what does it include?

Free passes are generally party passes and give you access to the parties and competitions.


I won a free pass, but I would like to participate in the workshops. Is there a way to do that?

You can always upgrade your free pass to another type of pass. You only pay the difference between the party pass and the pass you are choosing. If the pass you are choosing costs less than the party pass, there are not payouts of the difference.


Competition

I forgot to sign up for the competitions I want to participate in. Is there a way to add them to my registration?

Yes, you can always sign up for the competition at the event. Normally until about 2 hours before they start. We encourage you to do it as early as possible.


I got promoted to a new division, but I signed up for the lower one. How do I change my registration?

No worries, we check all divisions before the competition and make sure everyone is in there correct division. You can also remind us when you come and get your BIB number.


I got my last point(s) to get promoted last weekend and the points are not online yet. What do I do?

Please talk directly to our registration desk. If you can provide proof, we can allow you to dance in your new division. We need you to fill out a petition (provided at the registration desk). Proof may be an email from head judge or organizer of the event, photo of the competition results and other.


I decided to withdraw from the competition, but already signed up and paid. Can I get a refund?

Yes, you can withdraw at any time. Until 2h before the scheduled start of your competition, you will receive a full refund of your competition fees. After that, we can not refund you, sorry.